FAQ


>1 Who is Cadaid?

Cadaid is a full-service drafting company that was founded in 1992 with the idea of assisting small sized companies overcome their biggest challenge (a highly trained workforce at a low cost) to successfully overcome & undertake bigger projects. Since then, Cadaid's clientele has grown into global Architecture and Engineering firms who are looking to supplement their drafting needs with a firm which is a leader in the industry and which can seamlessly blend within their organization to undertake a variety of challenges without supervision.

>2 How can Cadaid assist small to mid sized Architectural/ Engineering firms?

Small to mid-sized companies are always particularly challenged in difficult economic times? In a jittery economy such as this one, a company has to be lean, has to focus on and retain customers, streamline operations, and rein in costs.

A better managed company is the one which maintains an optimum sized workforce during the ups and downs of the economy. Companies are faced with the ever-posed challenge of trimming personnel and at the same time, a sudden influx of a project needs the valuable staff to satisfy the project needs. Companies hire Cadaid to infill and flatten these ups and downs so as to maintain an optimum sized infrastructure. With Cadaid, companies get a highly trained workforce at a fraction of cost of hiring, training and letting go of the workers. By hiring and investing in key personnel and supplementing the tedious drafting to Cadaid, companies are better planned to face the variation in work.

>3 How can Cadaid assist large sized Architectural/ Engineering firms?

Large sized operation are constantly looking to optimize and improve their processes to make themselves more competitive and efficient.

Cadaid provides these companies with a key component to success - A group of highly trained workforce ready to seamlessly blend with their organization to improve the efficiencies. Cadaid brings years of experience to supporting businesses in achieving their mission-critical objectives. These companies look at Cadaid to complete their Redlines - quickly and accurately, generating elevations & sections from hand drawn sketches - with minimum feedback from their staff - and converting old hand drawn sketches and As-built drawings into CAD. Companies are immensely benefited with Cadaid's 100% error-free guarantee.

>4 How value does Cadaid bring to our company?

>5 What makes Cadaid different from the other drafting firms?

Cadaid's Mission - Cadaid's proprietary eight point focus mission is the basis of all Cadaid's operations.

People - Cadaid's most important asset - Each team member is well trained in technical as well as interpersonal skills and brings years of experience and unique expertise.

Certification - Cadaid assures that all drawings generated by them are certified 100% error-free. It is possible to deliver this due to our proprietary fool-proof "4-point" error correction and scrutiny system.

Flexibility - Cadaid's ability to be flexible and be able to seamlessly integrate with their client's company. Cadaid's client list speaks for itself - from small to mid sized Architectural companies to giant multi-national engineering and manufacturing corporations.

Low Cost Solutions - Due to our years of experience in this field, we are able to control costs and offer these cost savings to our clients.

Commitment to Technology - Cadaid invests considerable resources in order to be on the cutting edge of technology. We are constantly upgrading our hardware and software to be ahead of the curve so as to provide a superior service to all our clients.

Our Experience - Cadaid's client list includes over 75 companies from various backgrounds giving Cadaid a leading edge over the rest of the competition.

Partners - Cadaid's partners devote focused attention to each Client's needs. A single point contact is assigned to each client ensuring personal one-on-one service.

>6 What experience does Cadaid bring to us?

Cadaid has been in business since 1992 - probably more than any other company in the field. Cadaid's client list includes about 75 companies from various Architecture, Engineering & Manufacturing background. Each of Cadaid's partners bring over 15 years of experience in Architecture and Engineering profession. Cadaid's employees are trained professionals with a varied background. This give Cadaid a leading competitive edge in the field.

>7 What can Cadaid offer on security?

Security questions are faced and asked to us by our clients frequently. We treat client security very seriously. First form of security is client and document confidentially. We are very discrete about publishing or sharing project names and/or other confidential information such as designs, company data and sensitive material. Non-disclosure agreements are a standard practice. We have been in the business since 1992 and our clients trust their valuable information to us.

Second point of security is technological security - a security that comes from assurances that the data and information processed and stored by us is safe from virus, hacker attacks, loss due to power and other computer related issues. We assure our clients that all our information and data is protected by the latest anti-virus and firewall software. Our computers are backuped up on a regular basis and are protected by Uninterruptible Power Sources to protect against sudden loss a power. Our #1 priority is timely commitment and delivery of drawings to our clients. We take all steps necessary to ensure that these commitments are not compromised.

>8 How can we save costs without sacrificing quality?

Cadaid's cost control measures are scientifically tested and implemented - over time. As a result of this, Cadaid's cost control measures are not made at the cost of quality; however, are achieved by controlling overhead inefficiencies and workforce productivity. By constantly investing in high-powered equipment, we are able to control the overhead inefficiencies and by hiring the best workforce in the industry and by continuously training them, we are able to control the workforce productivity. Our "4-point" error checking and correction system supplements the above productivity by controlling drafting errors and minimizing wasted times as a result of re-draws.

The final result - a lower cost per drawing that is directly forwarded to our clients.

>9 What is Cadaid's mission?

"In everything we do, we seek to add a significant value to our clients and strive to make a profound impact on our client's performance". By working together with the clients on a continuous basis as an integral part of their organization, we are able to achieve an improvement to each client's performance thereby providing them with a significant value through considerable cost and time savings. Cadaid strives to meet and exceed our client's expectations thereby delivering better value, faster programs and enhanced quality. Providing personalized service, timely turnarounds and accurate drawings is Cadaid's primary goal. Cad-Aid's partners and staff devote focused attention to the unique and ever-changing demands and requirements of each client.

In short, Cadaid's mission is very simple! Be the best in the the industry by offering the best service and at the best price.

>10 How is Continuous Improvement implemented at Cadaid?

Continuous Improvement has many definitions: Continuous improvement is the process of improving quality, productivity and cost by eliminating waste. Continuous Improvement is an operational philosophy used to achieve substantial improvement by focusing on Customer Satisfaction, Universal Participation, Ongoing Improvement.

Continuous improvement is a component of every day aspect at Cadaid and is used to provide a systematic, data-driven guide for both, day-to-day as well as long-term decision-making. A variety of strategies are used to take stock of where we stand as a company by tracking progress of our goals, evaluating our strengths and weaknesses, identifying obstacles to our goals, reflecting on our current successes, and implementing strategies to overcome the obstacles thereby improving on our performance and ability to deliver better services to our clients. With Continuous Improvement, we hope to achieve increased customer satisfaction, improved cost control, better employee morale and communications, increased job satisfaction/ reduced staff turnover and improved employee productivity.